Define what reviews you want the AI to reply to with
advanced filters (rating, keyword, source, and more).
Use suggestions and post manually
for the complex cases
Create and customize your AI Reply Agents to match your
brand's Tone of Voice, Signature, Contact info, and more.
Test your agents easily before
activating them on future reviews.
Transform active monitoring and replying into passive
oversight
Receive (auto-translated) new reviews on Slack, MS Teams, or email. Reply
directly, or oversee your AI reply agent.
Keep track of your review collection performance, with
average ratings, reply rates, and response times, across all review platforms
We'll also
monitor your ratings – and rankings – as shown on each platform, so you can translate your actions
into actual results.
Analyse customer sentiment across the most mentioned
topics
Sift through review extracts – bits of sentences – that speak directly to each
topic for a deep dive
Export your reviews under a clean, consolidated data
schema across all platforms to make your own ad-hoc analyses easily.
Give your revenue
teams access to a self-serve, always up-to-date review library with AI-enabled search